#ROSES WITH STEMS DRIVER#
#ROSES WITH STEMS FREE#

When picking up your order at our warehouse, you must check the goods.

After confirmation of your order, you will then be informed by email as soon as your order is ready and thus proceed to the collection of your goods.

When placing an order, in the « Delivery methods » box, check the option « Pickup by the client ».

#ROSES WITH STEMS FREE#

The pickup option is free of charge, leaving only the fees of the carrier of your choice or your travel expenses at your charge. Monday to Thursday from 09:00 am to 12:30 pm and from 1:30 pm to 5:30 pm.įriday from 09:00 am to 12:30 pm and from 01:30 pm to 04:30 pm. You can choose to pick up your order at the SecondFlor warehouse by your own means. In case of delivery failure, if the customer is responsible, processing fees will be deducted from the refund of the returned products up to 20% with a minimum fee of 20€ for deliveries in France and 45€ for deliveries in Europe.įor more information about after-sales service, visit our FAQs section: After-sales service

You will then have 7 calendar days to collect the parcel before it is returned to the sender. You will be informed by email or text message.

In case of your absence or failed delivery attempts, the carrier may drop off your package(s) at a pick-up point. Only deliveries with reservations noted on the carrier's form will be processed by after-sales service. In any case, do not hesitate to unpack your packages in front of the carrier.In the event of an anomaly (torn film, damaged boxes), you must specify reservations explaining the anomaly on the carrier's form in order to be able to make a claim to us.It is your responsibility to be able to receive this type of delivery.

#ROSES WITH STEMS DRIVER#

The driver is not engaged on an indoor or upstairs delivery. In all cases, delivery stops at the building door.When you receive your packages, here are the instructions to follow: Yes, we only use all natural ingredients, and our glowing flowers and plants are safe for children and domestic pets.Our shipping company makes its delivery to the address provided when the order is placed or the one determined with him following the sending of the pick-up email. Please call us for urgent orders and we will try to help. We endeavour to get your orders delivered as soon as possible, but it will always depend on availability. Please contact us if yu have any questions about the details! For deliveries to Al Ain, Abu Dhabi city, or the other emirates, please call us to make special arrangements. However, you can order all our products online 24/7 and we will process your order on the next working day.Īll our products will be delivered fresh to your doorstep, anywhere within the city limits of Dubai. We accept various credit cards from visa to mastercard.Īll your data is safe with us and is fully encryption protected in line with the latest international web standards.Īvatar Magical Flowers works from 10:00am until 10:00pm and Friday from 01:00pm until 10:00pm. After you have placed an order with us, one of our customer service associate will call you to assist the delivery your flowers. Go to checkout and fill in the billing details and delivery details.ģ. For other location please contact our customer care on 04-5479670 or 056-4221288 or send us email on to get more details.Ģ. DELIVERY CHARGESįree delivery within Dubai / Sharjah and Ajman if the purchase is above 250 AED. Please contact our customer service on 04-5479670 or 056-4221288 or send us email on to get more details about delivery for less than 250 AED purchase and delivery to other Emirates. We are not responsible for damage of products after delivery.Īll claims, if any, for shortages or damages must be reported to customer service on the day of delivery through the email Also the said shortage of goods needs be highlighted and signed on the Proof of delivery copy and returned to the delivery person.ĭelivery within Dubai / Sharjah and Ajman will be free of charge if the purchase is above 250 AED. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order.

We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order.

Roses with stems